Vaccinations
Because this is a hospital, all animals must have current vaccinations before being admitted for any elective procedures such as spays,neuters,dentals,or other surgeries. Any pets that are being boarded or being admitted for a bath, must also be up to date on required vaccinations. In addition, any dogs being boarded must have a negative fecal sample within the past 6 months.
Contagious Diseases
Our receptionists may ask you to hold your pet in your vehicle if we suspect that they may have a contagious disease, such as kennel cough, to avoid contamination of the waiting room. We will inform you of this possibility on the telephone when you call to schedule the appointment. Upon arriving at the hospital, please leave your pet in the car, and register at the front desk.
Scheduled Appointments
Because we are both an emergency room and general practitioner,there may be times when a scheduled appointment is delayed while we tend to a critical patient. We will do our best to stay on time with your scheduled appointment time,but we ask your cooperation and understanding if we are not able to see your pet at the appointed time. We want to assure you that if your pet is critically ill, his needs will come first also.
Safety
We appreciate it when dogs are on leashes and cats are in carriers when you visit our hospital.
Fees and Payment Options:
Fees
We determine our fees by considering each particular service, the level of our medical expertise, the quality of our facilities and equipment, and our commitment to continuing education. We will gladly provide you with an estimate before we begin treatment or diagnostics. Payment is due as services are provided.
Payment Options:
We accept cash, check, Mastercard, Visa, Discover, American Express or Care Credit.
For your convenience, we also accept Care Credit which is a great option available to our clients.
To apply for CareCredit, all you have to do is go to the Care Credit website.
Insurance Plans:
We accept most veterinary care insurance plans.